Refund Policy – Cogzoworks Technologies

Last updated: August 2023
Cogzoworks Technologies is committed to providing reliable and professional services to customers worldwide. We offer a money-back guarantee on eligible services, subject to the terms and conditions outlined below.
1. Money-Back Guarantee We provide a money-back guarantee for eligible services. If a customer is not satisfied with an eligible service, they may request a refund in accordance with this Refund Policy. Our goal is to ensure that customers receive satisfactory service and a positive experience. Cogzoworks Technologies has served 1,000+ satisfied customers worldwide.
2. Eligibility for a Refund To request a refund, the customer should contact us and provide relevant details regarding the service and the reason for the refund. Refund eligibility may depend on: The specific service purchased The stage of service completion Whether the agreed service has already been delivered Any specific terms communicated before purchase The nature of the customer's request or complaint Services that have been fully completed or delivered may not be eligible for a refund where substantial work has already been performed.
3. Refund Request Refund requests should be submitted to: sales@cogzoworks.com The request should include the customer's name, order or transaction details, service purchased, and reason for requesting the refund.
4. Refund Processing Once a refund request is received, Cogzoworks Technologies will review the request and determine eligibility in accordance with the applicable service terms. If approved, the refund will generally be processed using the original payment method where technically possible. The time required for the refunded amount to appear in the customer's account may depend on the payment provider, bank, or financial institution.
5. Non-Refundable Situations A refund may not be available where: The service has been fully delivered in accordance with the agreed scope The customer has approved or accepted the completed work The request falls outside the applicable guarantee period The customer has provided incorrect or incomplete information that prevents service delivery The service has been substantially performed and the applicable terms exclude refunds A refund is prohibited or restricted by applicable law or payment-provider rules
6. Service Issues If you believe that a service has not been delivered according to the agreed scope, please contact us promptly. We will review the matter and, where appropriate, attempt to resolve the issue through correction, completion, replacement, or a refund.
7. Changes to This Policy Cogzoworks Technologies may update this Refund Policy from time to time. The latest version will be published on our website.
8. Contact Cogzoworks Technologies Prachi Enclave Road District Center, Chandrasekharpur Bhubaneswar, Odisha – 751016 India
Sales & Finance: sales@cogzoworks.com Administration / HR: hr@cogzoworks.com Official WhatsApp: +91 9668295895 Website: www.cogzoworks.com We value our customers and aim to maintain a transparent and customer-focused service experience.